Why Choose SAFA

SAFA is passionate about delivering the highest professional standard of services to its clients within the local community.

We are committed to improving the health and wellbeing of others.
  • Experienced counselling team, with a wealth of qualifications and expertise.
  • We are proud members of the BACP.
  • Accredited training programs through ABC Awards.
  • Supporting the community in Raising public awareness of Self Harm and Eating disorders.
  • We work in partnership with the NHS Foundation trust, Morecambe bay CCG and North Cumbria CCG.
  • Our charity is funded and supported by Children in Need, The Francis C Scott Charitable Trust, National Lottery, Sir John Fisher Foundation and The Henry Smith Charity.

You are not alone.

There is always hope!

SAFA Ethical Framework

Our commitment to clients

Clients need to be able to participate freely as they work with practitioners of the counselling professions towards their desired goals. This requires clients to be able to trust their practitioner with their wellbeing and sensitive personal information. Therefore, as members or registrants of BACP, we take being trustworthy as a serious ethical commitment. We have agreed that we will:

  1. Put clients first by:
  2. a. making clients our primary concern while we are working with them

    b. providing an appropriate standard of service to our clients.

  3. Work to professional standards by:
  4. a. working within our competence

    b. keeping our skills and knowledge up to date

    c. collaborating with colleagues to improve the quality of what is being offered to clients

    d. ensuring that our wellbeing is sufficient to sustain the quality of the work

    e. keeping accurate and appropriate records.

  5. Show respect by:
  6. a. valuing each client as a unique person

    b. protecting client confidentiality and privacy

    c. respecting the boundaries between our work with clients and what lies outside that work

    d. not exploiting or abusing clients

  7. Build an appropriate relationship with clients by:
  8. a. communicating clearly what clients have a right to expect from us

    b. communicating any benefits, costs and commitments that clients may reasonably expect

    c. respecting the boundaries between our work with clients and what lies outside that work

    d. not exploiting or abusing clients

    e. listening out for how clients experience our working together.

  9. Maintain integrity by:
  10. a. being honest about the work

    b. communicating qualifications, experience and working methods accurately

    c. working ethically and with careful consideration of how we fulfil our legal obligations.

  11. Demonstrate accountability and candour by:
  12. a. being willing to discuss with clients openly and honestly any known risks involved in the work and how best to work towards our clients’ desired outcomes by communicating any benefits, costs and commitments that clients may reasonably expect

    b. ensuring that clients are promptly informed about anything that has occurred which places the client at risk of harm or causes harm in our work together, whether or not clients are aware of it, and quickly taking action to limit or repair any harm as far as possible

    c. reviewing our work with clients in supervision

    d. monitoring how clients experience our work together and the effects of our work with them.